Terms of service
Terms of Service
Koru Supply
Last updated: 3 November 2026
Welcome to Koru Supply. By accessing our website or purchasing from our store, you agree to the following Terms of Service.
Koru Supply is an Australian lifestyle and headwear brand offering caps inspired by culture, heritage, sport and everyday wear.
Please read these terms carefully before placing an order.
1. General Conditions
By using our website, you agree to provide accurate, current and complete information when making a purchase.
We reserve the right to refuse or cancel orders where we reasonably suspect fraudulent activity, misuse of our website or incorrect payment information.
We may update our website, products and policies from time to time.
Nothing in these Terms of Service limits your rights under Australian Consumer Law.
2. Products and Availability
We aim to display all products, colours, designs and descriptions as accurately as possible.
Please note that colours may vary slightly depending on screen settings, lighting and photography.
All products are subject to availability.
We reserve the right to update product descriptions, prices and availability without prior notice.
If a product becomes unavailable after an order has been placed, we will contact you to arrange an alternative or provide a refund.
3. Pricing and Payments
All prices are displayed in Australian Dollars (AUD), unless otherwise stated.
Shipping costs will be calculated and displayed at checkout.
Full payment is required before an order is processed.
Payments are securely processed through the payment providers available on our website.
If a genuine pricing error occurs, we may contact you to resolve the issue before fulfilling your order. You will not be charged an additional amount without your agreement.
4. Orders and Cancellations
All orders are final once placed and cannot be cancelled or modified due to change of mind.
Please carefully review your order before completing checkout, including:
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Product style and colour.
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Quantity.
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Shipping address.
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Contact information.
Koru Supply does not accept order cancellations due to change of mind or incorrect product selections.
If you have entered incorrect shipping information, please contact us immediately through Instagram DM or our website contact form.
While we will do our best to assist with address corrections, changes cannot be guarante